NH MCAP Access Line
The NH MCAP Access Line is your connection to provider-to-provider support from the Child Psychiatry team at Dartmouth Health Children’s. Consults are available to primary care providers and pediatricians that care for children and adolescents in NH. Consultations are provided by phone, during regular business hours.
How does it work?
1. PCP needs support managing pediatric behavioral health.
Support needs may be patient-specific or general such as screening, diagnosis, medication, and treatment options.
2. PCP or support staff call the Access Line at (603) 650-4741 to schedule a provider-to-provider phone consultation.
The Dartmouth Health Patient Service Center staff will ask:
- Provider details and direct call back number (back office or cell)
- Patient details- Name, DOB, insurance, zip code
- Scheduling availability
3.The Dartmouth Health Children’s Child and Adolescent Psychiatrist returns call at scheduled time to complete consult.
Most consults are scheduled within 1-3 business days and last about 15 minutes. PCPs can bill for time spent preparing and completing the consult using CPT code 99452.
4. Consult note with recommendations is e-faxed to the PCP.
PCP needs support managing a pediatric behavioral health concern Support needs may be patient-specific or more general and include diagnosis, medication, and other treatment options. | PCP or support staff call the Access Line at (603)650-4741 to schedule a provider to provider phone consultation Be prepared to provide patient demographic data, a direct line to the PCP (back office or cell), and scheduling availability. | Child & Adolescent Psychiatrist returns call at scheduled time to complete consult Most consults are scheduled within 1-3 business days and last about 15 minutes. PCPs can bill for time spent preparing and completing the consult. | Consult recommendations are e-faxed to PCP A summary of the consult is sent to include in the patient chart. |
Click here to download our frequently asked questions and workflow documents
NH MCAP is available to work with your practice to support use of the Access Line including workflow support, provider education, and more! Email felicia.brackett@unh.edu with any questions or to set up a meeting with your team.
Registering for NH MCAP Access Line
Registration is free and takes just a few minutes. Your registration helps the MCAP team, funders, and stakeholders understand the reach of NH MCAP and to plan for future needs and opportunities. Registering also streamlines and expedites the intake process for your future consultations. Register Here
